How do I register my school with HCTS?
Schools that wish to register with HCTS should email firstname.lastname@example.org to request a registration form. You can also find this link in the website footer under 'Terms and Conditions' or by clicking here.
This can then be either submitted via email or printed and posted directly to us.
In order for your staff to book onto our courses your school must be registered.
How does my school top up it's account?
You can complete a top up request form by clicking here, completing and sending to us at email@example.com or simply email us with the details of the amount you wish to add to your account.
On receipt, we will issue an invoice for payment and on payment of the invoice, the amount will be added to your account.
Please note, the amount you request on your form will be invoiced plus VAT.
I am a teacher, how do I register on the website?
Click on 'Register/Login' in the top right of the homepage. You will then be presented with a brief online form to complete.
All sections need to be completed, please choose a memorable username and preferably use your school email address to register.
The Headteacher/authoriser in your school will receive a notification to say that you have registered on the HCTS website, this person will then confirm that you are a member of staff at the school.
Once this is done, you can reserve places on courses.
Please ensure you double check your email address when entering it as all confirmations will go to the email address entered.
How do I log in to the HCTS website?
Click on the 'Register/Login' link in the top right hand corner of the website. You will be taken to a page where you will be asked to enter your email or username as well as your password. These details will have been emailed to you upon registration.
Once you have entered your details simply click the green 'Login' button.
How do I retrieve my password?
If you have forgotten your password you can click the 'Register/Login' link in the top right hand corner of the website.
Below the green login button you will see a link: 'Forgotten password? Click here' - Click this link and you will be asked for the email address you used to register your account on the HCTS website. Hit the green 'Get Password' button and a new password will be generated and sent to your registered email address.
Please note, the administrator at HCTS is unable to email details of your password as they do not hold this information for security reasons.
I can’t remember the email address I used to register on the site, how do I find out what I used?
If you cannot remember the email address you have used to register on the site, contact firstname.lastname@example.org with your full name and current school and the HCTS administrator will email you this information.
How do I book my staff on courses?
As part of their CPD, staff should be seen as actively seeking to further their development and by following the website process both the authorising officers, head teachers and staff will be able to retrieve a detailed list of the courses they have applied for and attended.
Staff should be encouraged to register on the HCTS website and reserve places on courses themselves which should then be authorised by the Headteacher or Authorising Officer.
We understand that in some cases it is necessary for Headteachers or Authorising Officers to book places for their staff directly.
In these cases you may log in to the HCTS website, search for the desired course and select 'Course Attendees'. From here you can choose to 'Add Attendee' whereby you will be able to view and select your school members to book places for.
How do I know when my staff register with HCTS?
Headteachers/Authorising Officers will receive an automatically generated email and a notification within their HCTS dashboard in the black bar on the left hand side under 'Applications'. The notifiction appears as a small red circle with a number and this signifies that someone has registered on the HCTS site as a member of their school or that course applications/bookings require approval.
On the 'View Users' link, on the left hand side of the screen, you will see a list of pending members as well as all of your current and historical members.
Members requiring approval will appear at the top of the screen under 'Pending'.
You can also view this list by clicking on the 'My School' link in the left hand menu and going to 'Edit Members'.
You will need to approve a member as one of your staff before they are able to book onto any courses.
How do I know if my staff have requested course bookings?
Headteachers/Authorising Officers will receive an automatically generated email and a notification in the left hand menu under 'Applications' in their HCTS dashboard saying that someone has requested a booking on a course.
Click on 'Applications' to access the requests.
How do I authorise a course booking request made by my staff?
Headteachers/Authorising Officers should sign in using the link in the top right corner of the home page and click the 'Applications' link on the left hand side of the page.
From here you will be able to see all pending applications as well as any approved or declined applications.
If you would like to approve an application simply click on the 'Approve' link beside the green tick.
How do I decline a course booking request made by my staff?
Follow the same procedure as above, except click the 'Decline' link beside the red cross.
At this point you may also add a reason for declining the application which your staff member will be able to view from their private profile page.
Can I have more than one authorising officer on the HCTS system?
Yes you can.
To set up a second authorising officer please email their details (name, post title, email address) to email@example.com and we will set this up asap.
I work in more than one school - is that a problem?
Not at all. Members can be associated with two or more schools as long as each school has approved you as a staff member.
The school authoriser can add you to their staff list, or alternatively, they can contact HCTS admin on firstname.lastname@example.org and we can add you on their behalf.
How do I book a course if I work in more than one school?
You will have two schools displayed on your pofile page/dashboard, when logged in, you can switch between these by clicking on them with your mouse.
It is important to ensure you're using the correct school when applying for a course place.
Ensure this is done, before booking your course place.
What do I do if I want to train a whole staff team?
If you require consultancy in a specific area or you would like a staff team training, this can be arranged for most subjects/courses listed. You can use the simple contact form on the School To School Support page. If you have a specific inquiry, please contact email@example.com with as much detail as possible and we will get back to you with an answer as soon as possible.
What do I do if I need to cancel a course place?
Please contact firstname.lastname@example.org to clarify details of the cancelled place i.e. name, course, date and reason etc.
Please note, if the course is due to take place within 48 working hours of the cancellation request, the booking is still chargeable, refer to Ts & Cs for details.
What do I do if I am experiencing problems with any aspect of the site?
Please contact us at email@example.com, we will do our best to rectify any issues as quickly as possible.
If you are trying to reserve a place on a course and are experiencing problems, ask a member of your senior leadership team to email us to confirm that they authorise your place and we will take the booking manually.
There are a whole lot of accronyms. what do they all mean?
RQT – Recently Qualified Teacher
NQT – Newly Qualified Teacher
SLE – Specialist Leader of Education
SLT – Senior Leadership Team
NLE – National Leader of Education
SCITT - School Centred Initial Teacher Training
ITT - Initial Teacher Training
QTS - Qualified Teacher Status